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Harris keep services trial under wraps

Harris keep services trial under wraps

Harris Technology is calling for customers to take part in a pilot program trialling its new packaged product and services offering. The trial is the latest step in the company’s plans to expand its IT supplier business into the services market.

In an advertisement, Harris said it was seeking customers based in the Sydney area with an IT department for 10-50 users, no in-house resources for IT support, and Microsoft Office suite as a major component of its IT environment.

Additionally, Harris Technology was interested in companies that needed an email, Web hosting and remote back-up service, and that were consideringbuying a PABX, server, PCs, printers, software and support.

Despite the company’sadvertising, Harris business manager services, Stephen Collins, remained tight-lipped about details regarding the nature of the program or its duration.

“I can’t discuss it at the moment," he said. "We’re keeping it confidential under a confidentiality agreement with some partners."

In April, ARN reported Harris had been building its internal services capability as well as using the services of several outsourced service providers over the past twelve months to prepare for an imminent launch into the IT services market.

At the time, general manager, David Foster, said Harris was building stronger services capabilities to refect the requirements of its customer base.

Foster said Harris wanted to become a one-stop shop for its customers.

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