Specialist service provider for unified communications and collaboration solutions, MNF Enterprise has signed on venue company Cliftons as its first live customer to use cloud-based phone system Cisco Webex Calling.
The service is being offered under Cisco’s cloud subscription model with the user license covering software, upgrades and ongoing platform support. Cisco Webex Calling features a cloud PBX platform that can be combined with Webex meetings with options to add Cisco’s Customer Journey Platform Contact Centre.
Cliftons provides venues for conferences, training and corporate events along with advanced workplace solutions. A staged migration will take place across its 12 sites in Australia, New Zealand, Hong Kong and Singapore to transition from their on-premise telephony to Webex Calling.
Chief of operations, Robert Boehmer, said it has always been an early adopter of technology.
“We are pleased to be showcasing the latest in technology with cloud calling and to be the first Cisco Webex Calling client to be deployed in Australia. MNF Enterprise was the only provider able to deliver on our goal to reduce on-premise infrastructure and complexity,” Boehmer said.
MNF Enterprise general manager of enterprise and government Greg Round further added that with the end of traditional PSTN and ISDN services, companies are looking for ways to not just update their on-premise infrastructure, but to transition to the cloud and benefit from the higher service availability, and mobility that cloud technology delivers.
MNF Enterprise is part of the MNF Group, which is listed on the Australian Securities Exchange.
It has been a busy few months for MNF, which recently entered into an asset sale agreement to sell its fixed line residential broadband customer base to Southern Phone.
In early October, MNF Group entered into an agreement to acquire Inabox's indirect business, under that first proposed deal MNF Group would pay between $30.3 - $33.5 million for the business units, with the wholesale business currently responsible for 500 customers.
However, a month later, Inabox received another bid from SB&G Group but only a few days later MNF improved its offer increasing the purchase price to $34.5 million on a debt-free basis, which could in turn represent an increase in the distribution to shareholders. This deal was then approved by shareholders in December.
