Australian website outages pinned to Akamai DDoS service

Australian website outages pinned to Akamai DDoS service

It is understood the Commonwealth Bank of Australia and ANZ’s Australian operations were among those affected.

Credit: Dreamstime

Cloud delivery and performance vendor Akamai has revealed that a routing table value used by one of its distributed denial of service (DDoS) products was responsible for widespread outages that impacted hundreds of companies yesterday afternoon. 

According to the vendor, the outage occurred for one of its Prolexic DDoS services at 4:20AM UTC yesterday, with impacted customers receiving an error alert within seconds.  

ARN understands that the Commonwealth Bank of Australia and ANZ’s Australian operations were among the local companies affected, with both banks reporting outages on social media around this time. 

The service was then restored over four hours later at 8:47AM UTC, with customers initiating the process to route back to the service at that time. 

The vendor claimed that many of the 500 customers affected were automatically rerouted, with operations restored within a few minutes and the large majority of remaining customers manually rerouted shortly after. 

Akamai has also claimed to have taken steps to stop issues like this occurring again, as well as looking to ensure that its customers will be set up for automatic rerouting in the future. 

It also added that the issue was not caused by a system update or cyber attack. 

Follow Us

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags akamaiCommonwealth Bank of AustraliaANZ


ARN Innovation Awards 2022

Innovation Awards is the market-leading awards program for celebrating ecosystem innovation and excellence across the technology sector in Australia.

EDGE 2022

EDGE is the leading technology conference for business leaders in Australia and New Zealand, built on the foundations of collaboration, education and advancement.

Brand Post

Channel Roadmap

The Channel Roadmap is a bespoke content hub housing strategic priorities from technology vendors for 2022 and beyond, partners can find the guidance on the key technologies and markets to pursue, to help build a blueprint for future success.

Show Comments