Microsoft 365 suite of applications continues to face downtime at least once every month this year. Credit: Thinkstock In yet another incident of an outage this year for Microsoft 365, enterprises using the company’s North American infrastructure for running Teams faced disruption on Wednesday evening, resulting in delay in sending or receiving messages over the productivity application. “We’re investigating an incident affecting Microsoft Teams. Users may encounter delays or failures sending and receiving messages. For more details, please see TM675041 on the Service Health Dashboard in the admin center,” the company posted on Twitter, now rebranded as X. Two hours after its first post, the company determined that the problem affecting Teams was specific to some users served through affected infrastructure in North America. “We’re routing affected service traffic to healthy infrastructure to alleviate impact,” it wrote on X. The company claimed to have solved the issue an hour after it sent out the second post on X and the company’s service status page shows all 365 services in good health at the time of writing. Nine outages in eight months However, this is not the first time that a Microsoft 365 application has suffered an outage. The current incident takes the count to nine occurrences in eight months. In June, users faced issues with Outlook Web, Teams, OneDrive for Business, and SharePoint for over eight hours. In May, the company reported that UK users were facing issues accessing some service offerings under Microsoft 365. In April, Microsoft said it was investigating an issue where certain users were unable to use the search functionality in multiple Microsoft 365 services. Outlook on the Web, Exchange Online, SharePoint Online, Microsoft Teams, and Outlook desktop clients were among the affected services. In another incident in April, users could not access Microsoft 365 web applications and Teams. Microsoft also suffered a global outage in February and yet again its users could not access emails and Teams. It suffered a similar outage in January. The company also faced a data center outage in Australia last month and later blamed it on staff strength and failed automation. Related content news analysis Apple earnings: About that iPhone 'slump' in China Based on information from Thursday's earnings report, it seems that data pointing to an iPhone slump in China were over-baked. By Jonny Evans May 03, 2024 9 mins iMac iPhone Apple news Microsoft begins to phase out ‘classic’ Teams Microsoft is encouraging Teams customers to move to the new, faster version of the collaboration app; the older version will be switched off next year. By Matthew Finnegan May 03, 2024 3 mins Microsoft Teams Collaboration Software Productivity Software news analysis Apple confirms it will open up the iPad in Europe this fall The latest efforts to comply with Europe’s Digital Markets Act mean developers can offer to side load apps to both iPhones and iPads in the EU. Apple has also taken steps to improve what it offers to smaller and non-commercial developers in the By Jonny Evans May 02, 2024 6 mins iPad Apple Mobile Apps news Udacity offers laid-off US workers free access to its courses for 30 days Sign-ups will be available over the next 30 days By Lucas Mearian May 02, 2024 4 mins Technology Industry IT Jobs IT Skills Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe