Cloud contact centre market still flat: Frost & Sullivan
Despite a growth rate of 99.1 per cent in 2014 and $6.1 million in generated revenue, the market awareness of the benefits of Cloud contact centres is still low in Australia.
Despite a growth rate of 99.1 per cent in 2014 and $6.1 million in generated revenue, the market awareness of the benefits of Cloud contact centres is still low in Australia.
Riverbed is pushing Software-Defined Wide-Area Networking (SD-WAN) as the next wave of network innovation.
Alcatel-Lucent Enterprise (ALE) has commemorated its one year anniversary as an independent business.
The VeeamON tour showcased company's upcoming release of the Veeam Availability Suite v9. Veeam product strategist, Rick Vanover led the discussions in Sydney and Melbourne about the upcoming v9 and other Veeam innovations for the new year. VeeamON was held on September 23 at the Museum of Sydney, Warrane Theatre, and at Melbourne Museum in Melbourne on September 24.
As part of a regular strategic planning program for select Greentree A/NZ partners, they enjoyed a week in Japan combining strategic planning sessions with sightseeing. Principals and their partners from Star Business Solutions, Endeavour Solutions, Addax Business Solutions, GT Business Solutions, bizlinkIT and Verde Group joined Greentree chief executive, Peter Dickinson, channel director, Graham Hill, and R&D director, Stephen Sims in Tokyo and took in Hiroshima, Kyoto and Hakone, including travel on the famed bullet train which hit a top speed of 296 KPH.
Kaspersky Lab has released its first offering for the AWS Marketplace specifically targeted at virtualised desktops.
IT security company, AVG Technologies, has released its 2016 Business Edition software suite featuring with new versions of its AVG AntiVirus Business Edition and AVG Internet Security Business Edition products.
Nicole Kidman, Jessica Mauboy and Dr Chris Brown are the top three riskiest Australian names to search for online, according to the ninth annual study conducted by Intel Security.
The first Young ICT Explorers Western Australian event was held at Perth’s Edith Cowan University on Saturday 26 September. The event saw 54 kids from 11 schools enter 18 unique technology projects to be judged by a panel of industry experts. Hosting the event was Digital Careers national program director, Karsten Schulz. Western Australian minister for finance, mines and petroleum, Bill Marmion also attended the event.
eBay has launched an Innovation Lab in Darling Harbour for Sydneysiders to explore the emerging technologies predicted to play a central role in our lives through 2016 and beyond. Inside the Lab, participants reactions to holograms, robots, virtual reality and 3D printing will be tracked via gaze monitoring, dwell time and mobile questionnaires. The data will be analysed to predict rates of adoption across Australia, determining what will and won’t be welcomed into our homes in the future. Products inside the Lab include WowWee MIP, MOSS Modrobotics, 3Doodler, 3D Body Scanner / Printer, Bublcam, Self-Balancing Board, Samsung Gear VR, Holho and Double by Double Robot.
Mitsubishi Electric Australia and the Western Sydney Wanderers FC have extended their partnership until the end of the 2018/2019 season.
Dell has expanded its networking portfolio to address complexities in campus networking and bandwidth demands in the Datacentre.
Cloud services, electronic point of sale (EPOS) and enterprise resource planning (ERP) company, AMA Business Systems, has signed on as a UK partner for Greentree Software, provider of ERP software and business management systems.
Virtualisation company, Citrix has launched an expansion of its GoToAssist product line with two new products, Citrix Concierge and GoToAssist Seeit. The products enable real-time interactions between end-users and customer service support.
Diagnostic imaging company, GIG Radiology, has selected IBM Cloud to enhance the processing time and availability of diagnostic images which could lead to quicker treatment for patients.