AWS adds machine learning capabilities to Amazon Connect
In a bid to help enterprises offer better customer service and experience, AWS is adding new machine learning capabilities to Amazon Connect.
Stories by Anirban Ghoshal
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Meta teaches an AI to lie, strategise
An AI taught to play a board game that involves negotiating with human players and inferring their motives could have applications for enterprise chatbots.
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Changes to Google's employee appraisal system stir layoff fears
After several major technology companies announced layoffs due to macroeconomic headwinds in the last few months, Google is now under the spotlight.
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Amid tech layoffs, MongoDB to hire more staff in A/NZ
Amid continued layoffs at technology companies such as Amazon, Meta and Oracle, NoSQL database services provider MongoDB will continue to hire more staff in the A/NZ region.
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Alteryx updates Designer Cloud UI, adds data lakehouse support
The data engineering cloud platform, acquired as part of the Trifecta buyout early this year, has been updated to offer a more Alteryx-like UI experience.
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Asana to lay off 9% of workforce to improve operating costs
The vendor’s restructuring plan comes amid widespread layoffs by technology companies including Meta, Microsoft, Amazon, Salesforce, Oracle and Zendesk.
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Amazon to layoff 10,000 employees: Report
As Amazon reportedly looks to cut staff, Amazon Web Services (AWS) is experiencing a declining growth rate this year.
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Zendesk announces job cuts to reduce costs
The layoffs are estimated to set Zendesk back by about $28 million, primarily due to costs incurred on severance payments and employee benefits.
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Neo4J 5.0 improves on scalability, performance and agility
The fifth version of the leading native graph database has been released with additional features such as an Ops Manager and the ability to continuously provide updates to self-managed users.
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IBM bolsters BI offerings with Business Analytics Enterprise suite
The suite, which includes the new IBM Analytics Content Hub, is designed to let enterprises access analytics and planning tools from multiple vendors.
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Cloud spending to grow despite faltering economy
Enterprise investment on IaaS is expected to grow the most in the cloud market, with PaaS and SaaS showing signs of slowdown, Gartner reports.
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Macroeconomic jitters further slow AWS growth in Q3
Macroeconomic conditions led by the pandemic and the geopolitical crisis in Ukraine have further slowed down growth of AWS, in the third quarter of 2022.
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ServiceNow buoyant about growth despite economic headwinds
ServiceNow remains confident of posting strong revenue numbers for the rest of the year despite uncertain macroeconomic conditions.
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Over 90% of companies overpay for project collaboration software
SaaS purchasing platform Vertice reports that enterprises are overpaying between an average of 20-30 per cent for collaboration tools.
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IBM sales jump shows mainframe is not dead, with hybrid cloud alive and well
IBM's third quarter financial report reveals a strong showing for mainframes as well as hybrid infrastructure, as total quarterly revenue hits $14 billion.
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