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Integration and Services: Interviews

Interviews

  • Global outsourcing: IT service providers will reach for the cloud in 2010

    Despite the economic recession that started in 2008, many IT service providers didn't see the expected boon to business in 2009. Some outsourcers struggled to a degree alongside the rest of the high-tech industry, but IT services experts say they started to see a return to growth toward the end of 2009. That means 2010 could find many outsourcing providers taking advantage of hot technology trends such as cloud computing to sell their services into smaller IT shops. Mike Slavin, partner and practice leader for Global IT Advisory Services at outsourcing industry advisory and consulting firm TPI, shares his take on the coming year and the outsourcing industry with Network World Senior Editor Denise Dubie.

  • Making longstanding partnerships

    Dimension Data is very proud of its Channel Choice Reseller trophy from this year’s ARN awards and has placed it prominently at its NSW headquarters.

  • Reputation is the key

    For Data#3 managing director, John Grant, a great reputation is key to success in business. That’s why winning ARN’s Enterprise Reseller of the Year for the second year in a row is so significant.

  • Going beyond the call of duty

    Few would relinquish a comfortable management role in favour of doing the hard yards, but for Gen-i’s service line manager for infrastructure, Safi Obeidullah, it was the logical choice. Obeidullah is currently in his second tenure at the New Zealand-based systems integrator, returning after a four-year stint at Insurance Australia Group (IAG).

  • Feeding IT demand

    Steve Murphy set-up Sydney-based integrator, Frontline Systems, in 1992. He speaks to MATTHEW SAINSBURY about making the best of the economic situation, sales strategies and his favourite food.

  • Polycom CEO Robert Hagerty talks telepresence

    Videoconferencing is available for desktops and even through specially designed rooms called telepresence systems, but on wireless handhelds? According to Robert Hagerty, who has been CEO of Polycom for 10 years, it could be widely available soon.

  • Inside the new Big Blue: A Q&A with IBM's CIO

    Mark Hennessy speaks candidly on transforming the IT organization at IBM, fostering a culture of innovation, managing IT during the financial crisis, maximizing the value of social networking tools, and taking advantage of an imminent technological game-changer.

  • Q&A: Nicholas Carr on 'the big switch' to cloud computing

    During his keynote speech at the Society for Information Management's SIMposium 08 conference in the US, author Nicholas Carr drew an analogy between cloud computing and the transition that manufacturers made from generating their own power to relying on utilities in the early 20th century.

  • Best in class

    What are the differences and similarities between the role of a CIO within a large corporate and a state education department?

  • IBM software chief talks automation

    Stronger data center management and automation technologies are on tap from IBM's software group, which is headed by Senior Vice President and group executive Steve Mills. Last week at IBM's Pulse conference, Mills sat down with Denise Dubie to discuss IBM's software strategy and his views on other hot network topics. Here is an excerpt of the interview.

  • Doing it yourself

    Antec senior vice-president, Scott Richards, was in Australia recently to launch the vendor's new range of enthusiast computing products. He spoke to ARN about trends in the computing marketplace and the importance for systems integrators to differentiate themselves from the 'big guys'.

  • Days of wine and remote management

    Directorships and viticulture have nothing on good, old-fashioned customer service. Georgina Swan caught up with Harbour IT directors Craig Bishop and Charles Tym.