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Improving customer “stickiness” through services and partnering

​Events of 2020 have meant that customer churn has become an even greater challenge and concern for MSPs. According to IT Glue, across the APAC region, over half of MSPs (51 per cent) reported monthly revenue decreases as a result of lockdowns and other market conditions through the year, and over a third (36 per cent) cited customer churn as a big concern.. Read more

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  • Roundtable: The ideal datacentre

    The datacentre of the future is shaped by a number of forces including commoditisation, virtualisation, integration and innovation. A group of industry experts sat down ...

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