Broadband bargain hunters neglect customer service
Consumers are too fixated with cut-priced broadband and neglecting the importance of good customer service, according to industry groups.
Consumers are too fixated with cut-priced broadband and neglecting the importance of good customer service, according to industry groups.
The telecommunications sector has copped flak once again after it was revealed that telcos have been slacking off on minor complaints, leaving the work to the Telecommunications Industry Ombudsman (TIO).
The Federal Government has announced annual funding of $2 million to a new communications sector representative body set to launch at the beginning of July.