"australian communications consumer action network" news, interviews, and features

News about australian communications consumer action network

• Govt launches Regional Tech Hub to improve digital literacy

  Includes an online portal, forum and phone hotline staffed by experts

• Consumers let down by broadband speed and performance: ACCAN

  Says consumer’s experience of broadband services is limited by factors outside of their control or visibility

• ACCAN urges ACCC to interfere with telco SMS price inflation

  SMS termination rates needed to lower wholesale SMS costs

• ACCAN supports Telstra’s move to kill the CAPTCHA

  Urges other companies to stop limitations on visually-impaired Web users

• Telco complaints soar to almost 500,000

  Industry watchdog calls for more action and customer compensation

• Conroy gives $2 million a year to communications representative body

  Federal Government allocates funding to yet another industry representative body