"crm" news, interviews, and features

Slideshows about crm

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  IN PICTURES: Microsoft Ignite 2015 Pt 1 (+ 25 photos)

  The Gold Coast Convention Centre played host to Microsoft’s Ignite Conference. Partners and customers came from all over the country to hear about new products and features for Azure, Office 365, Surface, CRM online and others. Photos by Chris Player who traveled to the Gold Coast as a guest of Microsoft.

  IN PICTURES: Microsoft Ignite 2015 Pt 1 (+ 25 photos)

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News about crm

• Plexure restructures contract with cornerstone customer McDonald's

  Customer engagement system developer forecasts a return to profit.

• Australian companies spent $2.3 billion on CRM in 2018

  Salesforce, SAP, Oracle, Adobe and Microsoft make up top five vendors globally

• Salesforce competitor, Zoho, opens first office in Australia

  Australia ranks as a top four country for cloud vendor

• Aussie channel enters M&A activity every four days

  Total of 12 M&A deals in 42 days kick-starts a year of consolidation

• Fusion5 acquires Microsoft CRM specialist Dynamics Group

  Purchase aims to boost Dynamics 365 practice

• Xero rolls out Salesforce-based service channel

  Machine learning refines and personalises the user experience

Interviews about crm

• SNAPSHOT: Avanade - Partner of choice

  Avanade Australia Country Manager, Jeyan Jeevartnam, on the company’s position in Australia and its plans for future growth.

Features about crm

• INSIGHT: CRM is fragmenting, but it’s a controversial topic

  CRM purchasing is undergoing a sea change.

• Carbon tax: bring it on

  IT vendors and their channels believe a renewed focus on Green IT will open up a host of new business opportunities

• How to use Salesforce.com for non-revenue purposes

  Do you want to utilize Salesforce.com or another CRM system for fundraising, job recruiting or PR campaign tracking? Here are some issues to explore first.

• Six ways to get your employees to use CRM software

  A guaranteed way to increase your company's sales is to have a system in place to manage your sales activities.

• What to do if your cloud provider disappears

  Follow these four steps to minimise the damage if your cloud service goes belly-up or can't deliver