"Customer Relationship Management" news, interviews, and features

News about Customer Relationship Management

Pacific Boating sails into record growth thanks to IT investments

Local Sydney maritime business has seen explosive growth since inaugural cruise in 2006
Gentrack claims a win at Hunter Water

NSW-based Hunter Water opts for Gentrack for its new billing and customer management system.
Salesforce taps Instagram's new API with tailored marketing tools

Marketing Cloud users now have easier access to Instagram's 300 million users
Microsoft's buys sales-gamification startup with eye to CRM combo

Incent Games' software will be integrated into Microsoft's Dynamics CRM offering
Microsoft snaps up FieldOne to enrich Dynamics CRM

The move is a 'no-brainer,' one analyst says
Salesforce sweetens the deal for growing SMBs with new Desk.com edition

Business Plus release focuses on enabling scalability

What does the future hold for Microsoft Dynamics?

Microsoft Dynamics software is moving to be a service you can build into the tools you need to make your businesses processes work better.
The future of Dynamics in a Nadella-led Microsoft

More acquisitions, an increased cloud push and better connections to the rest of Microsoft's products may be on tap
After getting star billing, Oracle's Fusion Applications take a supporting role

Some 85 percent of the 650 Fusion Applications customers so far are going with a cloud deployment
Salesforce.com's Benioff lays out future strategies

Benioff: Salesforce.com will focus on vertical markets, marketing software and an expanded partnership with SAP
Microsoft reorganization leaves Dynamics in a sweet spot

Analysts: The Dynamics business application family has emerged as a conduit to push Microsoft's other technologies into enterprises
Oracle and Salesforce.com's love-fest: The ripple effects

The companies' partnership has implications for Database 12c, rival vendors like Workday and both Oracle and Salesforce.com customers