"customer" news, interviews, and features

News about customer

• Tokita’s dream: Incoming president’s plan to transform Fujitsu’s fortunes

  Takahito Tokita outlines the 'solid steps' to make company 'service orientated'

• Skyfii acquires insights firm Beonic Technologies for $1.7M

  Specialises in camera and people-counting solutions

• Aconex signs on Fluor as customer

  Fluor to adopt Aconex’s collaboration solutions

• Avaya promotes Nidal Abou-Ltaif to multi-region position

  Abou-Ltaif to drive Avaya’s ‘customer-first’ solution innovation ethos

• Vodafone relying on high-value subscribers amid 137,000 customer loss

  Telco claims post-paid business is stabilising as a result of high ARPU

• Consumer 3D printer market growing, helped by crowdfunding

  Enterprise still dominates the industry, but the consumer space is gaining further traction