Generation-e takes Penrith City Council’s contact centre telephony to the cloud
Generation-e has replaced Penrith City Council’s outdated telephony system with a new cloud-based solution from software vendor NICE.
Generation-e has replaced Penrith City Council’s outdated telephony system with a new cloud-based solution from software vendor NICE.
Accounting firm Grant Thornton Australia has called on Generation-e to upgrade its ageing video conference set up, moving from Skype for Business to Microsoft Teams.
Unified communications and cloud services provider Generation-e has overhauled contact operations for Regional Australia Bank using a solution from software vendor Nice.
Microsoft Gold partner Generation-e has hired Phil Clapham to lead its growing hybrid workplace practice in A/NZ.
Contact centre software vendor, Nice has revealed the winners of its 2021 Australia and New Zealand partnership awards with Optus Enterprise scoring A/NZ partner of the year.
Generation-e has transitioned Wodonga TAFE’s contact centre to an upgraded platform that combines multiple contact channels and provides enhanced analytic capabilities.
Australian Microsoft specialist Generation-e is setting up shop in New Zealand with plans to hire staff in short order to pursue rapid growth.
Unified communications and Cloud services provider, Generation-e, has partnered up with contact centre solutions provider, Genesys.
Cloud and unified communications provider, Generation-e, has undergone a business restructure, dividing it into ‘Generation-e Productivity Solutions’ and ‘Generation-e Network Infrastructure.’
Distribution Central has made another appearance on the BRW Fast 100 list, coming in at 67.