How not to lose a customer every 30 days
Once upon a time, IT partners had a relatively simple life: close the deal, count the cash and move on to the next customer.
"Jay McBain" news, interviews, and features
News about Jay McBain
-
-
What’s in store for the channel in 2020?
Forrester Research’s principal channel partnerships and alliances analyst Jay McBain takes an extensive look at the forces set to impact the channel in 2020.
-
IBM’s partner engagement overhaul under scrutiny
IBM is making big changes to its partner engagement models, but will it be enough to get partners on board?
