Optus claims ‘recovery’ from breach with subscriber boost
Optus has claimed it has “recovered” from its breach in September last year in its FY23 results as its mobile subscriber count increased by 425,000 over the year.
Optus has claimed it has “recovered” from its breach in September last year in its FY23 results as its mobile subscriber count increased by 425,000 over the year.
Optus has mustered a team of partners to deploy 68,000 smart water meters in a major upgrade to Toowoomba Regional Council’s water infrastructure.
Complaints to the Telecommunications Industry Ombudsman about Optus’ services have started to drop more than six months after the telco’s massive September data breach.
Law firm Slater and Gordon has issued proceedings against Optus on behalf of current and former customers whose personal information were compromised in the September data breach.
Optus has signed a partnership with retailer Retravision to expand its reach across Western Australia.
Hubify has updated its ongoing arrangement with Optus, signing a new five-year deal to sell Optus Enterprise services to Australian businesses.
Optus is undertaking a leadership restructure of its enterprise division that will see some roles made redundant while creating new sales support positions.
Optus has admitted it was aware of a potential conflict when using the term "boost" for its new services in the lead up to facing legal action and has been ordered to stop using the term in the meantime.
Optus’ vice president of customer solutions and cloud, Theresa Eyssens, has left the telco after two and a half years.
Smaller internet providers have continued gaining market share over the top-end of town, making up 14.9 per cent of the market for NBN services as of the December 2022 quarter.
Optus has extended its strategic partnership with Mastercard, focusing on the telco’s identity-checking service, ID.
Boost Mobile has threatened Optus with potential legal action over the release of the latter telco’s new services, which also use the name “Boost”.
Complaints for phone and internet services shot up by nearly 10 per cent during the December quarter, with Optus' September data breach being blamed as a major influence for the rise.
The federal government is intending to refresh its whole-of-government telco procurement marketplace with new additions.
The Australian Competition and Consumer Commission (ACCC) has refused to authorise the proposed network sharing deal between Telstra and TPG Telecom.
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