Theresa Eyssens departs from Optus
Optus’ vice president of customer solutions and cloud, Theresa Eyssens, has left the telco after two and a half years.
Optus’ vice president of customer solutions and cloud, Theresa Eyssens, has left the telco after two and a half years.
Smaller internet providers have continued gaining market share over the top-end of town, making up 14.9 per cent of the market for NBN services as of the December 2022 quarter.
Optus has extended its strategic partnership with Mastercard, focusing on the telco’s identity-checking service, ID.
Boost Mobile has threatened Optus with potential legal action over the release of the latter telco’s new services, which also use the name “Boost”.
Complaints for phone and internet services shot up by nearly 10 per cent during the December quarter, with Optus' September data breach being blamed as a major influence for the rise.
The federal government is intending to refresh its whole-of-government telco procurement marketplace with new additions.
The Australian Competition and Consumer Commission (ACCC) has refused to authorise the proposed network sharing deal between Telstra and TPG Telecom.
Optus has spearheaded a mammoth digital transformation project for La Trobe University, roping in the likes of VMware and Cisco to create new architectures.
Optus’ data breach has caused a major spike in mobile complaints about unauthorised disclosures of personal information in the first quarter of this financial year.
Telstra, Optus and TPG have been slogged with a collective $33.5 million in penalties for making false or misleading claims about NBN plan speeds.
Optus has put $140 million aside as an ‘exceptional expense’ towards recovery activities following its mass cyber security breach in September.
Another Australian-based business owned by Singtel has suffered a data breach, with The Dialog Group's clients and employees affected.
Optus has called on global systems integrator Deloitte to conduct an independent security review following its recent data breach.
Optus and TPG Telecom could be set to team up for their own network-sharing deal if the latter’s with Telstra is unsuccessful, the competition watchdog has said.
Law firm Slater and Gordon is investigating a potential class action case against Optus for its data breach that could affect up to 9.8 million current and former customers in the “worst case scenario”.