Target.com's second site crash could become e-comm nightmare
For the second time in six weeks, Target's Web site crashed Tuesday, and that is scary news for any major retailer heading into the holiday shopping season.
For the second time in six weeks, Target's Web site crashed Tuesday, and that is scary news for any major retailer heading into the holiday shopping season.
A press feeding frenzy followed the somewhat vague April Fools Day announcement by Epsilon Data Management that someone had hacked into its systems and stolen a bunch of email addresses. The addresses were of people who had "opted in" for email marketing by a bunch of major vendors such as Target and Red Roof Inns, and many of the vendors sent announcements of the breach to their customers (I got such an announcement from a vendor I had purchased a present from for my wife. The announcement did not say all that much, essentially it told me to "be careful".).
Among analysts and investors, debate has been growing about a retailer-reporting trend to stop publicizing monthly sales, and instead to offer results only quarterly. It's a trend some retailing experts see as robbing them of an important barometer in determining a business' fiscal well-being.
Starbucks Wednesday began allowing iPhone, iPod Touch and BlackBerry mobile payments for its coffee at thousands of its stores.
With the shopping season just around the corner, it's a good bet you'll buy at least a few gifts via your iPhone. But if you download retailer apps, be prepared for varied experiences in response time, availability and consistency, according to Gomez, the Web performance division of Compuware.