IBM rebuilds technical support around Salesforce Service Cloud
IBM is embarking on a massive transformation of how it delivers technical support to customers, all hinging on one of the biggest deployments of Salesforce's SaaS Service Cloud product.
Stories by By Scott Carey
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Splunk turns to machine learning to help customers get the most from their operational data
Splunk continues to turn to machine learning to differentiate its platform of monitoring tools from rivals, and deliver valuable insights to customers
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As Salesforce passes $10 billion run rate, CEO Marc Benioff targets $20 billion
Salesforce posted another impressive set of financial results for the quarter as it passed the $10 billion run rate milestone, but its stock price still fell. We look at why.
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SAP "fundamentally optimistic" about the impact of AI and automation on jobs
Tech giant working hard to put a positive spin on the theme of automation.
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How SAP stopped worrying and learned to love the cloud
As the global software vendor continues to sprint towards the cloud it is having to shift its culture, can it succeed?
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AppDynamics explains logic behind its US$3.7 billion acquisition by Cisco
The CEO of the application monitoring company explained the logic behind the recent acquisition by Cisco from both sides, and lays out the vendor’s future roadmap.
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