Contact centre business set for biggest change in 30 years: Dimension Data
Digital traffic to overtake voice in call centres
Digital traffic to overtake voice in call centres
Headset vendor is seeing call centre sector focus on attracting and retaining talent.
UC in the Cloud is revolutionising the call centre, moving businesses beyond the dialtone
Two companies also enter into a new strategic partnership
Organisations will need to find new ways to fund technology investment and upgrades
The purpose of the facility is to provide better service to its resellers and vendors