ARN recently launched The Hot List, a new regular magazine column that examines partners on the upward move - these are companies to watch.
Each month, ARN Deputy Editor, Hafizah Osman looks at companies that have risen to prominence already or are progressing beyond their start-up origins.
RXP Services
Number of staff: About 670
Age of company: Six years (was founded in 2010 and listed on the ASX in 2011)
Products/solutions it brings to market…
"RXP Services brings a range of services and solutions to the Australian Asia-Pacific market though a practice led approach.
"Each RXP practice focuses on a core area of specialisation including services and solutions to enterprise scale, within Cloud, security and identity.
"As a partner, RXP Services takes solutions from a number of enterprise technologies to market, including Microsoft, Tableau, IBM, RedHat, Sitecore, ServiceNow, AWS and Adobe solutions."
Business differentiator…
"Our practice led approach, as it provides significant advantages in the development and retention of skilled and motivated staff that underpin a growing business, as well as strong differentiation to clients. This is particularly evident when we take our cross practice offerings to the market."
Future plans…
"Since RXP was founded, there has been a focus on investing in both established and emerging technologies, and this will continue as we try to stay at the front of the market. Overlay this with the disruptive trends in the market, and we will continue to take new offers and partners into the market to meet demand."
Key message to the channel in 2016…
"It’s a great time to be an Australian IT service company. The level of disruption in consumer behaviour and vendor technology is creating vast opportunity, and it will be interesting to see how it plays out locally."
Cloud Plus
Number of staff: 17, and actively recruiting for a number of new roles
Age of company: Six years (founded in July 2010)
Products/solutions it brings to market…
"We have a broad suite of services that can be packaged into solutions as required. This includes MPLS private networks, Internet access, managed firewall, email security, hosting (IaaS, SaaS and DaaS), backup, disaster recovery, hosted Mitel PBX and video conferencing services.
"These are sold with or through partners on an a la carte basis. Partners typically complement our services with their own when delivering solutions to their clients."
Business differentiator…
"Each of our individual service offerings has a focus on differentiation from the status quo, however they are part of a pre-integrated product suite that is highly compelling when packaged into solutions.
"There is a Cloud Plus Account Team assigned to each channel partner that will work closely with them to scope out opportunities, design and quote solutions, and help get deals closed as required."
Future plans…
"There are some significant platform upgrades underway and we’re continually refining our processes with a view to ensuring that we can scale with growth.
"We are actively looking at a number of IT platforms that will help support our business processes and enable us to automate various provisioning and billing functions. We are also actively looking at potential acquisition targets with a view to complement our organic growth."
Key message to the channel in 2016…
"Partner now with a company that can underpin your offerings and adjust your staffing and processes quickly such that you can retain existing clients and capitalise on the opportunities that are arising as others stumble.
"And leverage a broader suite of services where you can to accelerate out of this change by increasing your share of wallet with your clients, which also helps to secure them against churn."
