Select the directory option from the above "Directory" header!

Stories by Bob Lewis

  • Bad metrics are worse than no metrics

    When it comes to setting goals and assessing your progress toward achieving them, be smart about how you use metrics and what you pay attention to. Not SMART.

  • The CIO’s missing priority

    Directing decision-maker-awareness to the right targets is a key skill for CIO success. Investment risks that pit security vs. IT prove the point.

  • Run IT as a business - why that's a train wreck waiting to happen

    "If you board the wrong train, it's no use running along the corridor in the other direction," said famed World War II German resistance fighter Dietrich Bonhoeffer. We in IT boarded the wrong train a long time ago. It's the "standard model" of information technology organizations - the familiar litany that says CIOs should run IT as a business, meeting the requirements of its internal customers. This refrain has been endorsed by our holy trinity, too: analyst firms, most consultancies and ITIL.

  • SURVIVAL GUIDE: Web services a saviou?

    MANAGEMENTSPEAK: Application of this tool in our environment is critical to successfully meet our objectives. TRANSLATION: We have to find a place to use this, or I won't be able to justify spending the leftover funds I had to burn to secure our budget for next year.

  • SURVIVAL GUIDE: The O-word that IT fears

    Some words inspire terror. Their mere mention causes blood pressure to rise, mouths to dry, and skin to shed beads of cold sweat. Words such as vampire, final exam, orthodontist.

  • MORPH: Stay visible keep face

    The president of a rather large technology company recently told employees he wants them to be fungible, or so a correspondent reports. This might actually mean something, although probably not. The term "fungible", meaning interchangeable, is generally restricted to non-sentient beings, _after all.

  • Picking technological winners/losers is easy

    If you know the formula, picking technological winners and losers is easy. "But they are useless. They can only give you answers." - Pablo Picasso on computers. Among the many careers I want to try before I die - televangelist, rock star, college bar owner, psychic - is founding an organisation to help a neglected group of which I'm part - Sarcastics Anonymous.