The merger between HPE’s enterprise services business and CSC may or may not help solve those providers’ problems, but there are steps customers can take to make sure the huge ‘spin-merger’ works out in their favor.
What happens to technology professionals as artificially intelligent machines take over increasingly complex IT tasks?
IT professionals are more likely to view robotics and other automation as an asset that can free them up from menial tasks than a threat to their jobs, according to a recent survey.
Brad L. Peterson, partner and co-leader of the business and technology sourcing practice of law firm Mayer Brown, discusses how new digital services are disrupting the IT outsourcing industry and what this means in terms of how outsourcing contracts must evolve.
IT organisations big and small are seeing significant benefits from some of their cloud computing contracts. The value of Cloud services deals increased 60 per cent in the last three years and the $UD40 billion global cloud services market is expected to grow 27 per cent annually over the next three years, according to recent research by the Everest Group.
IT outsourcing experts tell CIO.com what to expect in the year ahead. If they're correct, 2015 could bring better business outcomes, billions in renegotiation, the end of the RFP, and -- wait for it -- cloud robots.
CIOs have big ideas for marketing and customer experience using sensors and analytics.
A managed service approach to application development and maintenance seems like a win-win for outsourcing customers and providers. But how do you make it work? Steven Kirz, principal with outsourcing consultancy Pace Harmon, talks about what a successful managed service deal looks like.
This year, the ability to simply configure and run a server or develop software in isolation won't be enough. Employers will aggressively pursue workers with multi-dimensional talent -- combinations of technology, domain, business, process and people skills.
IT outsourcing experts talk about what to expect in the year ahead. And if they're right, this could be the year customers - and a few robots - take greater control of the IT outsourcing space.
When Ricoh Europe realized its IT environment was both spiraling out of control and environmentally unfriendly, it turned to a IT services provider for help. Working with Infosys, Ricoh developed a private cloud that helped it consolidate nine data centers into two, cutting infrastructure costs and reducing carbon dioxide emissions significantly.
There's little doubt that multi-sourcing enterprise IT services. The average US IT shop is working with 13.5 service providers overall, according to Gartner. But managing multiple providers remains a challenge for most IT organizations.
HP had little to offer in the way of good news last week. The company reported an $8.9 billion loss —the largest in the company's 73-year history —driven by a $10.8 billion write-down related to its 2008 acquisition of IT service provider EDS and severance costs associated with recent layoffs.
It's been more than three years since HP acquired IT services provider EDS, and the long-term direction of its bigger - if not better - outsourcing business is no more clear than it was on the day the deal closed.
Watson - IBM's Jeopardy!-playing supercomputer - handily defeated two of the game show's strongest contestants, but can it beat cancer?
Fujitsu Server PRIMERGY TX2550 M5 dual-socket tower server is flexible, expandable and economical.
