White Papers

Featured White Papers



As-A-Service | Establishing Recurring Revenue & Business Resiliency
By ConnectWise | 18/2/2019

The Only Constant is Change, and When Technology is involved, change occurs at the Speed of Light.

Is it any wonder that businesses look outside for IT help and expertise?

As security threats grow and technology becomes more complex, more companies are outsourcing their IT management and maintenance functions. IT service providers are responding to this growing need by introducing a new business model, managed services, that can take the burden of IT management off their clients’ backs.

Managed service providers (MSPs) typically form an ongoing contractual relationship with a client by remotely monitoring, managing, and updating their clients’ technology infrastructure, systems, and services. This includes email, network and security software, and more complex pieces of technology, such as line of business applications.

The idea of outsourcing IT has become so appealing that worldwide spending for IT outsourcing is increasing.

The managed services market size is expected to grow from $152.45 billion in 2017 to $257.84 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.1% during the forecast period.

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The Ultimate Guide to As-A-Service | Step-by-Step Advice for Empowering Your Technology Solutions Business
By ConnectWise | 18/2/2019

Adding to Your Service Offering is Challenging. We get it. ConnectWise Inc. has helped countless technology professionals reconfigure their businesses for the future by adding new practice areas and building monthly recurring revenue. The Ultimate Guide to As-A-Service will help you navigate these important business expansions with confidence.

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The KPIs Top MSPs Rely on for Success & How to Use Them in Your Business
By ConnectWise | 18/2/2019

This eBook provides an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas – finance and service – to help you better understand how to use KPIs as an essential tool for building a more sustainable business.

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Six Reasons Why a VAR Should Add Managed Services
By ConnectWise | 18/2/2019

As a value-added reseller in the technology space, the impact of rapid changes in the VAR landscape may have hit home with you. Pricing is becoming increasingly competitive. In an already low-margin environment, numbers continue to shrink, putting enormous pressure on achieving a survivable - let alone impressive - bottom line.

To remain competitive and be in a position for growth, you can’t wait - now is the time to look outside the traditional VAR business model, and expand your offerings to include managed services. We’re not talking about one-time implementation and training, or even occasional reactive product support. Managed service providers (MSP) deliver full-fledged, on-going, proactive monitoring and management of customers’ IT environments, resulting in (and here’s the best part) a monthly recurring revenue stream.

So, why should you consider putting resources into moving to this business model, and what can you hope to gain? Very valid questions! Fortunately, we have answers in these 6 need-to-know reasons why you should add managed services.

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Sales Made MSPeasy: The Ultimate MSP Guide to Successful Sales
By Datto | 9/5/2019

In this eBook, Datto pulled together the key sales strategies for MSPs looking to increase profits and drive new business.

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