Rural Aussies call for expansion of broadband monitoring program
Concerns raised over quality of wireless and satellite connections
Concerns raised over quality of wireless and satellite connections
ACCAN has warned the government that its move to introduce its proposed broadband tax could hit low income earners.
Telstra will ramp up its 4G coverage to reach 99 per cent of the population if the ACCC confirms its move to reject wholesale domestic mobile roaming.
Some of Australia's largest telcos have received poor scores over how they handle customers in financial hardship.
ACCAN has called for the implementation of service standards to help improve end customers’ experiences of the NBN rollout.
The Australian Communications Consumer Action Network (ACCAN) has proposed an expanded scope for the Universal Service Obligation (USO) to ensure greater inclusion for people with disabilities.
The Australian Communications Consumer Action Network (ACCAN) has outlined five communications consumer priorities that need to be addressed at the 2016 Election.
Consumers who will receive internet services over nbn’s Sky Muster satellite now have access to a user guide courtesy of The Australian Communications Consumer Action Network (ACCAN).
Consumers are being robbed of up to 23 per cent of mobile data due to megabyte rounding, according to the The Australian Communications Consumer Action Network (ACCAN).
The Australian Communications Consumer Action Network (ACCAN) recently held its Meet the People Forum at Parliament House in Canberra to highlight important telecommunications consumer priorities for 2016 to Federal Parliamentarians.
Broadband speeds and performance are leaving consumers disappointed with their services, according to a recent survey from the Australian Communications Consumer Action Network (ACCAN).
The Australian Communications and Media Authority (ACMA), has revised the telecommunications consumer protections code (TCP Code). The revised code acts to streamline elements of the ways that information is provided to telecommunications consumers and removes some areas of duplication in the previous code.
The Australian Communications Consumer Action Network (ACCAN) has called on telcos to introduce real time usage alerts to combat against bill shock.
The Australian Communications Consumer Action Network is concerned the Dallas Buyers Club court win could spur legal shake downs of Australians through speculative invoicing.
The Federal Government has made registrations on the Do Not Call Register indefinite after the move passed through both houses of parliament. This means consumers will no longer have to re-register their phone numbers on the register, evading the need to deal with telemarketers.