Rural Aussies call for expansion of broadband monitoring program
Concerns raised over quality of wireless and satellite connections
"accan" news, interviews, and features
News about accan
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Govt cautioned over broadband tax laws
ACCAN has warned the government that its move to introduce its proposed broadband tax could hit low income earners.
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Telstra to ramp up 4G reach if domestic roaming proposal is scrapped
Telstra will ramp up its 4G coverage to reach 99 per cent of the population if the ACCC confirms its move to reject wholesale domestic mobile roaming.
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Telcos under the microscope over "financial hardship" handling
Some of Australia's largest telcos have received poor scores over how they handle customers in financial hardship.
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Calls for service standards to improve NBN rollout
ACCAN has called for the implementation of service standards to help improve end customers’ experiences of the NBN rollout.
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ACCAN proposes USO changes to support disabled people
The Australian Communications Consumer Action Network (ACCAN) has proposed an expanded scope for the Universal Service Obligation (USO) to ensure greater inclusion for people with disabilities.
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Five communications consumer priorities need to be addressed at the 2016 Election: ACCAN
The Australian Communications Consumer Action Network (ACCAN) has outlined five communications consumer priorities that need to be addressed at the 2016 Election.
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Sky Muster gets a user guide
Consumers who will receive internet services over nbn’s Sky Muster satellite now have access to a user guide courtesy of The Australian Communications Consumer Action Network (ACCAN).
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Megabyte rounding could be stealing mobile data: ACCAN
Consumers are being robbed of up to 23 per cent of mobile data due to megabyte rounding, according to the The Australian Communications Consumer Action Network (ACCAN).
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Reliability, broadband performance and affordability are telco consumer priorities: ACCAN
The Australian Communications Consumer Action Network (ACCAN) recently held its Meet the People Forum at Parliament House in Canberra to highlight important telecommunications consumer priorities for 2016 to Federal Parliamentarians.
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Consumers let down by broadband speed and performance: ACCAN
Broadband speeds and performance are leaving consumers disappointed with their services, according to a recent survey from the Australian Communications Consumer Action Network (ACCAN).
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Industry welcomes revised TCP code
The Australian Communications and Media Authority (ACMA), has revised the telecommunications consumer protections code (TCP Code). The revised code acts to streamline elements of the ways that information is provided to telecommunications consumers and removes some areas of duplication in the previous code.
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Telcos need to introduce real time usage alerts: ACCAN
The Australian Communications Consumer Action Network (ACCAN) has called on telcos to introduce real time usage alerts to combat against bill shock.
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Dallas Buyers Club court decision could spur legal shake downs: ACCAN
The Australian Communications Consumer Action Network is concerned the Dallas Buyers Club court win could spur legal shake downs of Australians through speculative invoicing.
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'Do Not Call' spam phone call legislation passed
The Federal Government has made registrations on the Do Not Call Register indefinite after the move passed through both houses of parliament. This means consumers will no longer have to re-register their phone numbers on the register, evading the need to deal with telemarketers.
