10 IT outsourcing trends to watch in 2014
IT outsourcing experts talk about what to expect in the year ahead. And if they're right, this could be the year customers - and a few robots - take greater control of the IT outsourcing space.
"Management Topics" news, interviews, and features
News about Management Topics
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A CEO's Guide to Setting Goals for 2014
One CEO gains inspiration from quotes by business luminaries such as John Chambers, Jeff Bezos, Jack Dorsey and Howard Schultz
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Just how close Is Apple's Tim Cook to being fired?
Apple CEO Tim Cook needs to show investors where the company's future growth is coming from. If he fails this fall, then he might be in big trouble, say industry analysts.
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EMC tackles Big Data, Cloud skills gap among IT business leaders
Many organisations have trouble finding IT workers with the skills needed to implement big data analytics and Cloud computing strategies. But that skills gap isn't limited to engineers and developers.
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Australia ranked number two in the world for cloud computing
Australia was ranked number two in the BSA's Global Cloud Computing Scorecard, an evaluation of 24 countries' ability to support the growth of the popular infrastructure model.
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Cloud CIO: In defense of corporate IT
Last week's blog post, Cloud CIO: Yes, Your Job is at Risk, was one of the most widely-read-and definitely the most -post I've ever written for CIO.com. Clearly, the discussion of cloud computing's effect on a CIO's career struck a nerve with readers.
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9 ways to stop your IT outsourcing deal from leaking money
If there were a relatively straightforward way for an IT leader to boost his company's bottom line by millions of dollars a year, chances are he wouldn't ignore it. But that's just what many CIOs are doing as a result of poor outsourcing management.
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iGate Patni CEO on his merger of unequals
When iGate completed its $1.2 billion acquisition of Patni Computer Systems in May, the two offshore outsourcing providers instantly leapt over their mid-tier outsourcing peers to become one of the biggest IT outsourcing providers in India.
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From the CEO: The next big land grab is business process
It is amazing to me how much we talk about business process when in reality we understand very little about it.
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Hiring manager: Q&A with CTO of Dex One
As senior vice president and CTO at Dex One, Atish Banerjea manages not only enterprise IT at the marketing-services firm, but also product development, reflecting a move away from the traditional CTO role. In today's world, he says, IT organizations must break out of silos and support growth with innovative approaches and emerging technology. Banerjea outlines how he's building an agile IT team with a digital mind-set.
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Outsourcing customers focus on SLAs
Business strategy is getting short shrift in outsourcing relationships while outsourcing customers and providers focus excessively on basic service level agreements (SLAs), according to a recent survey conducted by Accenture and the Shared Services and Outsourcing Network (SSON).
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Offshoring: Preparing for India's proposed privacy rules
The Indian government has finally taken a step toward creating a comprehensive set of data protection rules to safeguard privacy, but the proposed regulations released this spring are likely to have a major impact on the global enterprises doing business with Indian outsourcers.
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IT outsourcing in China and data privacy guidelines
China's data privacy protection has long been considered one of the world's weakest. But the government's proposed data security guidelines may go too far in the opposite direction.
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Mitigating the risk of cloud services failure
One of CIOs' biggest concerns about the infrastructure-as-a-service model has been the loss of control over assets and management that enterprises might experience upon moving into a multi-tenant environment. While analysts and early adopters of infrastructure-as-a-service offerings have argued that such apprehension is rooted more in fear than fact, Amazon's recent public data center debacle has given everyone good reason to question the reliability of the public cloud.
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Outsourcing: IT Customers disappointed with results
Forget all the discussion about IT outsourcing providers moving up the technology value chain to become partners in innovation; their customers' biggest needs remain much more straightforward, according to the results of the IDG Enterprise Outsourcing & Service Providers Survey. (CIO.com is an IDG company.)
