APAC seeing ‘strong channel momentum’ in CX push: Zoom
Zoom’s channel partners are making waves across the Asia Pacific region, with “strong channel momentum and growth” on the cards.
Zoom’s channel partners are making waves across the Asia Pacific region, with “strong channel momentum and growth” on the cards.
Zoom and Bluechip Infotech have inked a distribution agreement for the Australian market, offering its full suite to partners.
Zoom has its sights set on generating more than half of its revenue through the channel but first needs to fix something of a paradox.
When a company that makes software designed to ensure remote work is successful decides its own employees need to be in the office, it's sending the exact wrong message to customers.
The videoconferencing company is doubling down on its investment in AI, and remains positive about its financial outlook despite a slump in online sales.
Zoom’s head of Australia and New Zealand, Michael Chetner, has resigned from the top position.
The layoffs come on the back of uncertain macroeconomic conditions after the cloud-based videoconferencing service provider tripled its staff during the pandemic.
As organisations continue to push for the return of in-person work, Zoom’s earnings show the vendor has challenges in the post-pandemic business landscape.
After becoming the darling of the videoconferencing world, Zoom is now continuing to set its sights on adding new innovations to its wider collaborative offerings.
Deepfakes pose a real threat to security and it’s only going to get worse as the technology develops and bad actors can access malicious offerings.
Zoom is expanding end-to-end encryption capabilities to Zoom Phone, with breakout rooms to be given the same level of encryption in the near future.
Video communications platform Zoom has promoted Ashley Allen as its new A/NZ channel sales leader following Don Kerr’s departure.
Zoom has launched Zoom Ventures, a global investment arm focused at driving innovation in the video communications platform’s ecosystem.
After its failed attempt to purchase Five9 last year, Zoom is once again looking to bolster its nascent contact centre software proposition.
Zoom has revamped its Whiteboard product to work across a wider variety of devices and applications, six months after a planned overhaul.