Collaboration has become king for any Australian enterprise looking to innovate in today’s cloud and mobile-driven world. More tools allowing seamless, flexible and connected communications are available than ever before, presenting a nine-digit opportunity for the channel community. But Unified Communications, and its next-generation UCaaS, poses a deeply complex operation for partners -- so much so that without collaboration amongst themselves, they risk being overwhelmed by the challenges at play. This interactive ARN Exchange event in Sydney debated the major challenges for investing further in the UC sphere and the main opportunities in the years ahead, in association with Fuze, Lifesize, TeamViewer and Tradewinds.