VoIp Converges on SMB
Enterprise and consumer customers might be on-board, but IP telephony is yet to hit the big time in the small business market, leaving the door wide open for resellers.
Integration and Services: Features
Features
The games we play
With consoles becoming a viable entertainment hub for the living room, consumers can now use them to enjoy movies, music, gaming and high-definition TV
Utility computing: A dream deferred...
Paradigm shifts were easier before the bubble burst. Serious change costs serious money, and few IT organisations have gobs of green stuff to throw around anymore. So it's no surprise that utility computing - hailed as the biggest paradigm shift since the first disk drive spun up - has stalled. It doesn't help that the marketing geniuses who came up with the concept still can't agree on what it means. There are three basic definitions.
Microsoft opens up on Longhorn
As Microsoft approaches a major milestone in the development of Longhorn, company executives are talking more about the features of the Windows XP successor -- which they claim will be easier to use, more secure and less costly to manage than earlier versions of Windows.
Supporting IT with Bond and Adler
Invizage Technology started out as a collaboration between two Melbourne enthusiasts who saw opportunities in helping small and medium businesses manage their IT infrastructure. In five years it has grown its IT support services operations into a business with a $6 million annual turnover and offices in Australia’s four major population centres. GERARD NORSA spoke to one of the directors to find out the secrets of this success in an area of the industry that many resellers still struggle to address.
Ipex: Australian for no hype and bluster
Information technology is largely dominated by hyped up multi-national public companies. One Australian-owned, privately-held, family operation defies the odds and continues to find new opportunities to develop revenues, profitability and truly end-to-end solutions for its customers. Gerard Norsa got the low-down on the Ipex Information Technology Group of companies from two of its directors, David Cohen and Yoav Schwalb.
Services the key factor in slippery storage channel
Storage resellers are moving away from boxes and into the provision of services as large vendors continue to erode margins and create channel conflict in the market.
Following the road to Anyware
The well-balanced and efficient operations of the industry’s Quiet Achievers are often held up to light during challenging economic times. Gerard Norsa takes a closer look at one such achiever, a niche distributor that is maintaining solid growth while others are flat.
Microsoft smoothes out Services
On July 1, 2002, Microsoft made some substantial changes to its services business to ensure it did not impede the businesses of its partners. Five months on and Microsoft Services director Kevin Ackhurst offered to update ARN readers on the progress of the restructure. Brett Winterford reports.
