Zendesk’s Steve Bray to lead Cloudflare A/NZ
Internet and application security solutions vendor Cloudflare has appointed Steve Bray to lead its operations in Australia and New Zealand.
Internet and application security solutions vendor Cloudflare has appointed Steve Bray to lead its operations in Australia and New Zealand.
Perception Point says new platform has been built to help protect vulnerable help desks and customer support teams from external threats such as malicious content within tickets.
The layoffs are estimated to set Zendesk back by about $28 million, primarily due to costs incurred on severance payments and employee benefits.
Two weeks after stating it would remain a “public, independent company”, Zendesk is being acquired for $7 billion less than the company was valued at.
Software vendor Zendesk has announced an expansion in Melbourne that will result in the creation of 70 engineering jobs.
Customer support software company Zendesk has named Amy Foo as new managing director of Australia and New Zealand, replacing Brett Adam.
Tech giants, universities, consultancy firms and a retailer are among Australia’s top hirers for artificial intelligence related roles, according to analysis by job-site Indeed.
Traditional enterprise software vendors are slugging it out with born-in-the-cloud players such as Workday, Zendesk, ServiceNow and Dropbox.
Customer service software company, Zendesk, has partnered with the Victorian government to fuel the growth of technology and innovation in Victoria.
Software development company, Atlassian, has launched HipChat Connect beta. This opens the team messaging platform to developers, allowing app build that can be run directly inside its user interface.
Software and Cloud-based security services provider, Centrify Corporation, has appointed Lachlan McKenzie as country manager A/NZ with the aim of boosting the company’s growth by recruiting new business partners and entering new market segments.
Zendesk has made a raft of promotions in a bid to capitalise on growth in Australia and New Zealand.
Zendesk sees customer service as a way for its users to distinguish themselves from competitors and now allows them to bring that customer service advantage to their mobile, game and Web apps.
UK ICT consultancy WM360 has expanded into the Australian market and is set open a Melbourne office, creating 20 new jobs.
Salesforce.com is giving users of its Desk.com support application new features for embedding videos into support articles and Web pages, a move the vendor says will let them give their customers the help they need faster and more efficiently than text-based documentation alone.